Calystroshop packages your order as a ‘confidential shipment.’ This means the packaging is done so that: Neutral, unbranded outer packaging (box or envelope)

-No logos or recognizable branding
-Sender is generic, without reference to CalystroShop or the type of product

In short: yes — your order will be packaged and shipped discreetly and anonymously.

Most items have a preparation time of 24 to 48 hours. It is even possible that your items will be shipped the same day if these products are available immediately and paid for before noon.

Delivery time depends on the shipping service and the destination country. Please note these times are indicative and only apply to working days, not weekends or holidays.

Absolutely. All our products comply with European safety standards and are safe to use.

Calystroshop.com accepts payments via iDeal, PayPal, Google Pay, and credit cards including Visa, Mastercard, American Express, and Maestro.

Yes, definitely, we ship to both the Netherlands and Belgium and in the future also to the rest of the EU.

Yes, it is possible to order anonymously. It is not mandatory to create an account on calystroshop.com to make a purchase.

If you have questions about a product, our customer service is ready to help you. You can reach our customer service at info@calystroshop.com.

For hygienic reasons, you cannot return opened or used products. If you want to return your product, you can contact our customer service within 14 days of purchase via info@calystroshop.com and fill out the return form. When filling out the return form, please add photos clearly showing that the product is unopened and in its original packaging.

Only the company name will appear on your bank statement, with no reference to 18+ products or our webshop.

Yes, calystroshop.com offers various scented massage oils and perfumes for your pleasure.

Yes, calystroshop.com offers a variety of scented massage oils and perfumes for your pleasure.